Monday – Friday any order dropped off before 2:00 P.M. will be returned the following day by 5:00 pm. Any orders after 2:00 P.M. will be a two day turnaround time. Saturday orders will be returned on Tuesday by 5:00 pm.
This is a common problem that was recently addressed in the Kansas City Star. If you sit at a desk on a regular basis you tend to have your lower arm resting on the desk. Typically you will see the fabric on the elbow area of your dominant hand will get thinner, eventually tearing right at the worn area.
Moth and silverfish may damage textiles. The damage may occur in storage, but may not be evident until the loosened and weakened fibers are removed during the agitation of cleaning. To prevent insect damage, clean all garments before storage. Use Cedar, mothballs, or crystals to help repel the insects.
Yes, we do by special request. Please be sure to tell your associate when you drop your order off.
Call our route concierge to get set up. We bring a kit with two personalized bags, you leave items at your door on your scheduled day, and we deliver them back fresh. You do not need to be home, and we text you the night before we are in your area.
Bronze is $4.99/mo (10% discount + free delivery), Silver is $9.99/mo (20% discount, free delivery, 1 free comforter cleaning per year), and Gold is $19.99/mo (25% discount, free delivery, 2 free comforter cleanings per year). Use our recommender to find your fit.
Most of our 40+ locations offer drive-thru convenience for fast drop-off and pickup. Check your nearest location page for details, and look for the badges in our locations directory.
We accept major credit and debit cards in store, through your online account, and in the Pride app. Pickup & delivery customers keep a card on file in the secure customer portal.
Our self-service automated kiosks let you drop off and pick up any time, day or night. You will find one at: Ambassador (24/7 Kiosk) (8700 Ambassador Dr, Kansas City); Antioch (9515 Antioch Rd, Overland Park); Executive Hills (8613 College Blvd, Overland Park); Prairie Village (6945 Tomahawk Rd, Prairie Village); Stonegate (8704 W 135th St, Overland Park); and Watts Mill (1251 W 103rd St, Kansas City). See your store for details.
Still have questions?
Our team is happy to help. Reach out or find your nearest location.